Privacy policy

Careful handling of personal data is of great importance to us. Personal data is carefully processed, protected and treated confidentially. Hereby we adhere to the requirements set by the Dutch Data Protection Act. ss Rotterdam part of WestCord Hotels B.V. (hereafter: WestCord) is responsible for data processing. This processing is not registered with the Data Protection Act because it is done within the statutory exemptions. This privacy statement explains what kind of personal data we collect and use and for what purpose we use it.

This privacy statement was last updated on July 27, 2013.

Recording and processing data

We only store and use personal data made available to us voluntarily or automatically. Personal data which is no longer needed will be removed. You can also request to inspect, modify or delete the data yourself. Please see below for contact information.

We will store personal data insofar as it is necessary for conducting business, such as data for billing purposes.

Protecting personal data

We utilize stringent security procedures, among other things, to prevent unauthorized access to personal data. In particular we use secured connections (Secure Sockets Layer or  SSL) that safeguard all information sent between you and our website, when you register or fill in personal data.

Email and newsletter
If you fill in a contact or subscription form on the website, or send us an email, all the data you send us is saved for as long as we require the content of the form or email to fully answer and process it.

We issue a newsletter to inform those who are interested about our services and related issues. Your email address is only added to the subscribers list with your express permission. Each newsletter contains a link that allows you to unsubscribe. The newsletter subscriber file is not passed on to third parties.

Mouse and visitor behavior

Generic website visitor data is recorded. Particularly within this context, the IP address of your computer, a username, time of extraction and data that the browser of a visitor encloses, are recorded and used for statistical analysis of visits and clicks on the website. We try to keep this data as anonymous as possible. This data is not provided to third parties.

Use of cookies

We use cookies to provide remote help through our website or to be able to chat with you. A cookie is a simple text file that is transmitted with the pages of this website and stored on your computer through your browser. You may refuse the use of cookies, however if you do this you will not be able to use all the features of this site. WestCord can follow your actions on the site at any time, with the aim of providing good assistance.

Third Party Websites

This statement does not apply to third party websites that are linked to our website by means of hyperlinks. We cannot guarantee that these third parties will handle your personal data in a reliable and safe way. We advise you to read the privacy statement of these websites before using them.

Changes in this Privacy Statement

We reserve the right to make changes to this statement. We recommend that you consult this statement regularly so that you are aware of any such changes.

Access to and modifying your data

You can always forward your questions about our privacy policy, or questions regarding access to, changes in, or the removal of your personal data to:



    Terrace season has started again!

    Spring has finally sprung, which means being able to enjoy the weather on the terrace. From now on, you can enjoy that cruise feeling in the heart of the city on the Lido Terrace, the largest and most attractive terrace in town! (more&helli...
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Visiting address: 3e Katendrechtsehoofd 25, 3072 AM Rotterdam, The Netherlands

The ss Rotterdam is easy to reach by car as well public transport. You can also getting to ss Rotterdam via Water Taxi or Waterbus. The ss Rotterdam parking lot is located in front of the ship and can accommodate up to 580 cars.



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    Live music in the Piano Bar

    On Saturday, May 28th from 09:00 p.m. till 01:00 a.m., you will also be able to enjoy beautiful live music… Read more

    - 09:00 p.m. till 01:00 a.m.
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    Live music in the Club Room

    On Saturday, May 28th, you will once again be able to enjoy beautiful live music in the Club Room during… Read more

    - 06:30 p.m. till 10:30 p.m.
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Complete schedule